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Updated Review: Katie from Whiteboards direct was wonderful in helping us with our order. Thanks guys, we will be coming back in future.
Fantastic Service and Team. Flock Finishes produced a high quality, exceptional product for us quickly. Highly Recommend.
Recently ordered a whiteboard and the experience was one of the most pleasant I’ve ever had dealing with a company. They were happy to cut the board to my exact measurements, not close but exactly what I needed. And the postage was incredibly cheap for the size and distances involved.
Absolutely fantastic company and brilliant customer service from Katie.
I cannot express how amazing this company is. Regardless of if you have time or if it is urgent, Flock Finishers get it done. A special big shout out to Katie as I have had nothing but great dealings with her.
Keep up the great work team. Love it.
I had an absolutely exceptional experience with Whiteboards Direct. Their wide range of whiteboard options left me impressed, and the quality of their products was outstanding. But what truly sets them apart is their remarkable commitment to customer service. I wholeheartedly recommend Whiteboards Direct to anyone in need of a reliable and top-quality whiteboard supplier. Their impressive product range, coupled with their outstanding service, earns them my highest praise. Five stars without a doubt!
When ordering online didn’t work, I almost moved on to another competitor’s site. BUT I reluctantly decided to try and call them to place an order. Reluctant because so often businesses that have online ordering almost always have poor customer service attitudes on the phone. Boy, was I surprised. They apologized the online system wasn’t working, offered to send me a quote, cheerfully helped with my order, re confirmed they had my details right, advised me of expected shipping time. The person on the phone knew their products. And as SO pleasant to talk too. Really made me feel like a valued customer for what must have been a small value order to them. Made my day!
Update 11 Oct 23. Whilst I stand by my review above about the ordering process, I was extremely let down by the delivery service. Ordered on 11 Sep, told 7-10 days but did not get it until 11 October. 1 month? Thier freight forwarder let them down, no communication, twice I followed up with WBD and the promised dates were missed.
Beautiful family business excellent customer service. Katie in particular was amazing. Please come support her a true whole heart. Im so grateful I’m on a budget and she was fascinating.
We ordered a 1200 x 1200 whiteboard for the gym at work, which we liked that much that we decided to purchase 2 more @ 2700 x 1200 for the boardrooms. We love them!!! Great customer service & easy delivery too. Overall very happy 🙂
We received 2 of these and the quality is phenomenal! The service given by Katie was amazing so easy to deal with great communication and reasonably priced. Would highly recommend as big on supporting Australian made.